Shipping Policy

At Romeojaan Enterprises, we aim to deliver your orders in a timely and secure manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.

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By placing an order on our website, you agree to the terms stated below.

1. Order Processing Time

• Orders are typically processed within 1-4 business days after successful payment.

• Customised or made-to-order products may require additional processing time.

• Orders are not processed on Sundays or public holidays.

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2. Shipping Locations

We ship all across the globe - on bulk orders outside India, the additional duties have to be borne by the customer.
For international shipping inquiries, please contact us before placing your order.

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3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

Romeojaan reserves the right to revise shipping charges at any time without prior notice.

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4. Delivery Time

Estimated delivery time after dispatch:

• Metro cities: 2-6 business days

• Other locations: 2-10business days

Delivery timelines are estimates and may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

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5. Courier Partners

We work with reliable third-party couriers and logistics partners to ensure safe delivery. ROM is not responsible for delays caused by courier companies.

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6. Tracking Information

Once your order is shipped, tracking details will be shared via email or SMS (if available).

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7. Incorrect Address

Please ensure that your shipping address and contact details are accurate. Romeojaan is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

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8. Undelivered or Returned Packages

If an order is returned to us due to unsuccessful delivery attempts or an incorrect address, re-shipping charges may apply.

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9. Damaged or Missing Packages

If your package arrives damaged or appears tampered with, please contact us within 48 hours of delivery with photos or videos for assistance.​

Email: romeojaanenterprises@gmail.com
Phone: +91-9821951058
Address: E - 1063, Dwarka Sector 7, New Delhi - 110077